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Accessibility Statement

Pimelo Studio is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our art and services are available to all.

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Pimelo Studio aims to be conformant with WCAG 2.1 level AA. We believe in making our art prints and the "Print Club" experience accessible to the widest possible audience.

2. Accessibility Features

To help all users navigate our site, we have implemented the following features:

  • Alternative Text: We provide descriptive alt-text for all art prints and product images so that screen-reader users can understand the visual content.

  • Keyboard Navigation: All interactive elements, including the checkout process and subscription management, can be accessed using a keyboard.

  • Consistent Structure: We use clear headings and semantic HTML to make the page structure predictable for assistive technologies.

  • Contrast and Colour: We maintain high contrast ratios for text and avoid using colour as the sole method of conveying information.

  • Form Labels: All contact and checkout forms include clear labels and error prompts to assist users with cognitive or visual impairments.

3. Technical Specifications

Accessibility of pimelostudio.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

4. Known Limitations

Despite our best efforts to ensure accessibility of pimelostudio.com, there may be some limitations. We are currently working on:

  • Third-Party Widgets: Some external tools, such as the specific payment gateways or social media feeds, may not fully meet AA standards. We monitor these and choose accessible providers where possible.

  • Archived Content: Older blog posts or gallery items may not have full descriptive alt-text, but we are updating these on an ongoing basis.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of Pimelo Studio. If you encounter accessibility barriers or require information in an alternative format (such as large print or a text-only version of our artist letters), please let us know:

  • Email: hello@pimelostudio.com

  • Response Time: We aim to respond to accessibility feedback within 2 working days.

6. Formal Complaints

If you are not happy with how we respond to your feedback, you can contact the Equality Advisory and Support Service (EASS), which is the helpline for the Equality Act 2010 in the UK.

Approval and Update

This statement was created on 11 May 2026. It is reviewed quarterly to ensure continued compliance with evolving accessibility standards.

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